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Customer Care

The simple, easy and fast rental experience with us by your side

What do we mean by Customer Care?

 

Understanding your needs in order to provide you with the best rental solution is our goal. We believe that the loyalty and satisfaction of our Customers is the greatest reward a company can get, so we provide a team whose sole purpose is to make your rental experience simple and worry-free.

 

Our Customer Service Team supports you through the entire booking process, and then accompanies you through your rental until you return the car and after. Whether you are going on holiday with friends or family or planning a business trip, as a perfect travel mate, we will advise you on the best solution for your needs.

 

With our staff you can make a reservation, get information about payment methods even without a credit card, the security deposit, car delivery times from the early hours of the day, or even make changes to your reservation.

Car rental customer care

How to contact us?

 

By phone: our number +39 091203374 is available every day from Monday to Friday from h 9:00 a.m. to h 7:00 p.m. for quotes and bookings, information on payment methods accepted, booking changes, invoice requests and much more. Everything you need to know for a trouble-free rental.

 

Via chat: our live chat is always active on our website; while processing a quote you can simultaneously ask us for information and finalise your booking quickly and securely. You can also easily message us from your smartphone via our Facebook profile or contact us on Google My Business, perhaps after reading the rental experiences of our many Customers. You will always find someone from our staff ready to guide you in the best rental choice!

 

By e-mail: in the Contacts page you can find the references to write directly to one of our departments: reservations, general information, fine management, invoicing and accounting, collaborations and more.

 

SICILY RENT CAR, next to you for a car journey with the best Customer care you deserve!