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FAQ Car Rental

Do you have questions about car rental? You are in the right place to get the answers!

 

All Sicily Rent Car staff loves to talk to Customers and has created a list of FAQ  (Frequently Asked Questions) to clarify any doubts.

 

If your question about car rental is not on the list, you can write us an email at marketing@sicilyrentcar.it .

 

Your question may be the same as other travelers, it helps them to rent without worries!

 

Have a good Rental

  • Can I rent a car without a credit card?

    Even if you are not a credit card holder, you can now access the car rental in complete peace of mind, with simple procedures and without any surprises. With our company you can always rent a car without a credit card, we will find the solution that suits you.

  • How can I pay for my car rental without a credit card?

    You can choose among several payment options; you can pay your car rental services with prepaid cards (Visa Electron and Postepay), debit cards (Mastercard Debit, V-Pay and Visa Debit), ATM and Maestro. Alternatively, you can pay by cash or bank transfer. Book online and discover our offers.

  • How can I give the deposit to rent a car?

    The deposit is always required to rent a car, the amount depends on the rate, the category of vehicle, the coverage chosen or any promotions made during the year. The security deposit can be held in a credit, debit, prepaid or Postepay card, alternatively it can be issued by cash or ATM. For more details you can read our rental conditions here.

  • Are you inside Palermo airport?

    Sicily Rent Car office is located inside Palermo airport – Punta Raisi , exactly at the arrivals terminal. Once the agreement has been made, our operators will take you to the parking area outside the terminal.

  • Are you inside Catania airport?

    Sicily Rent Car rental point is located at about 100 meters from the arrivals terminal, inside a building dedicated to all the car rentals. The parking area is located just after the building.

  • Are you inside Comiso airport?

    Sicily Rent Car office is easily identified and located inside the arrivals terminal. The parking area will be indicated by our staff and is located at about 200 meters away from the terminal.

  • Are you inside the port of Palermo?

    Sicily Rent Car office is located at 200 meters from the main entrance of Palermo Port, exactly in via Francesco Crispi 122, under the arcade, in front of the coast guard.

  • Can I drop off the car in other stations?

    Sicily Rent Car has strategically located its offices at the main tourist hubs of Sicily, you can pick up and drop off your car at the airport and port of Palermo, Catania airport and Comiso airport.

  • Does the car already have a full tank of fuel?

    All our cars are always delivered with a full tank of fuel. The same quantity must be present at the return of the vehicle, unless you  purchase in advance the service “full fuel prepaid”.

  • Do I need an international driving license to rent a car?

    To rent a car with Sicily Rent Car you must present a driving license in the name of the driver, valid and with the expiry date clearly visible. The license must have international characters.

  • What documents should I present when picking up my car?

    Once you have made the reservation, at the time of pick-up of the vehicle you must present a valid ID and driver’s license in the name of the driver, both valid for the entire duration of the rental.